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Privacy Policy

Effective date: 2026-08-20 · Applies to infinitecompletecare.com

Infinite Complete Care (“Infinite Complete Care,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including how our SMS/text messaging program works and how to opt out at any time.

1. Information we collect

  • Contact & account data — name, email address, mobile phone number, and shipping/billing address.
  • Order data — products purchased, order value, and payment status (card details are handled by our payment provider; we do not store full card numbers).
  • Communications — messages you send us and your SMS/email opt-in preferences.
  • Device & usage data — IP address, browser type, pages viewed, and similar analytics collected via cookies.

2. How we use your information

  • Process, fulfill, and deliver your orders and provide customer support;
  • Send transactional messages such as order confirmations and shipping updates;
  • Send marketing or promotional messages where you have opted in;
  • Operate, secure, and improve our website; and
  • Comply with legal obligations and prevent fraud.

3. SMS / text messaging program

If you provide your mobile number and opt in, Infinite Complete Care may send you recurring text messages. The details below govern that program.

  • Message types: order and shipping updates, cart reminders, account notices, and (if opted in) promotions and offers.
  • Frequency: message frequency varies based on your activity; this is a recurring messaging program.
  • Cost: message and data rates may apply, per your mobile carrier's plan.
  • Opt out: reply STOP to any message to cancel at any time.
  • Help: reply HELP for assistance, or contact our support email / 786-481-5909.

Consent & opt-in

By providing your mobile number and opting in — for example, by checking the SMS consent box at checkout, submitting a sign-up form, or texting a keyword to our number — you agree to receive recurring automated text messages from Infinite Complete Care at the number provided. Consent is not a condition of any purchase.

Opting out

You can cancel at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then stop sending SMS messages to you. You may re-subscribe at any time by opting in again.

Carrier disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Supported carriers may change.

No sharing of mobile opt-in data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with subcontractors that directly support the delivery of these messages (for example, our messaging platform provider), and only to send those messages.

4. How we share information

We do not sell your personal information. We share information only as needed to run our business:

  • Service providers — payment processors, shipping carriers, hosting, analytics, and our SMS/email delivery platforms, each acting on our behalf.
  • Legal & safety — when required by law, to enforce our terms, or to protect our rights and users.
  • Business transfers — in connection with a merger, acquisition, or sale of assets.

As stated above, SMS opt-in and consent data is never shared with third parties for their own marketing.

5. Cookies & tracking

We use cookies and similar technologies to keep your cart, remember preferences, and measure site performance. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

6. Data retention

We retain personal information for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes. When no longer needed, we delete or anonymize it.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain uses. To exercise these rights, contact us at our support email. We will respond in accordance with applicable law and will not discriminate against you for exercising them.

8. Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and, where appropriate, notify you. Your continued use of our services means you accept the updated policy.

11. Contact us

Questions about this policy or your information? Reach us at:

Infinite Complete Care
31 North Krome Ave., Homestead, FL 33030
Email: our support email
Phone: 786-481-5909